Careers

Customer Service Representative * Rapid Evolution *

The Mpower Group is looking for YOU to join the customer support and satisfaction team as a full-time representative. If you have the will to succeed, head on shoulders and you feel you can handle the main responsibilities below, what are you waiting for?

* Responsibilities of the customer service representative:

• Provide interesting and exciting sales presentations and describe the main benefits of customer service in order to increase awareness and stimulate sales on behalf of the brands represented.
• Offer an exceptional face to face experience.
• Provide customer service support to educate customers.
• Responsible for product branding, advertising and promotion.
• Work with the on-site customer service management team to manage media relations, business communications and successes.

* The ideal candidates for the position of customer service representative have the following personal characteristics:

• Initiative – Be enthusiastic about taking responsibility and taking on challenges
• Leadership – You have the will to lead, take charge, offer opinions and guidance.
• Reliability – You must be reliable and responsible.
• Social orientation – The desire to work with others rather than alone, and to be personally connected with others on the job.
• Attention to detail is essential
• Cooperation – Be pleasant with others on the job and display an attitude of good understanding and cooperation.
• The candidate must have a sense of humor, be accommodating, but very disciplined. We need a fit culture!